This document sets out the complete terms of use for the mbi123 platform. Please read it carefully — by registering or using any mbi123 service, you agree to be bound by all terms stated herein.
Continued use of the mbi123 platform signifies your acceptance of all terms in this document.
Six key things you need to know before using the mbi123 platform.
The mbi123 platform is strictly for individuals aged 18 and above. Registration by minors is not permitted under any circumstances, and any such account will be closed immediately without refund of any balance.
Each player is permitted to hold only one active mbi123 account. Holding multiple accounts is a serious breach of these terms and may result in the closure of all associated accounts along with forfeiture of all balances and bonuses.
The minimum deposit is RM10, and deposits can be made via FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or DuitNow. Withdrawals are processed within 15 to 30 minutes and must be made to the same payment method used for the original deposit.
All mbi123 bonuses and promotions are subject to wagering requirements clearly stated in each offer. Bonus abuse, including opening multiple accounts to claim new bonuses, is strictly prohibited.
The use of bots, automation tools, collusion with other players, or any method intended to manipulate game outcomes is strictly prohibited and may result in immediate account closure.
Mbi123 is committed to responsible gaming. Players can set deposit limits, loss limits, and session time limits within their accounts. A self-exclusion option is also available for those who need it.
Important Note: This Terms & Conditions document is a legally binding agreement between you ("Player") and mbi123 ("Platform"). By registering an account or using any mbi123 service, you confirm that you have read, understood, and fully agree to all terms set out below. If you do not agree with any part of these terms, please discontinue use of the mbi123 platform immediately.
These Terms & Conditions ("Agreement") govern all aspects of your relationship with mbi123, a Sports Betting and online casino platform operating under a licence issued by the relevant licensing authority. This Agreement shall be interpreted broadly to protect the interests of all parties — players, mbi123, and the general public.
In this document, "mbi123", "we", "platform" refer to the company operating the mbi123.xyz website and all related services. "Player", "you", "user" refers to any individual who registers for or uses the mbi123 platform. "Services" covers all products offered, including Sports Betting, Live Casino, slots, poker, match odds, and all other features available on the mbi123 platform.
This agreement shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where the platform operates. In the event of any conflict between a translated version of these terms and the original, the original shall prevail. mbi123 reserves the right to update these Terms & Conditions at any time with reasonable notice to players — continued use of the platform following any amendment constitutes acceptance of the updated terms.
Summary: By using mbi123, you agree to this agreement in its entirety. Please save a copy or bookmark this page for future reference. If anything is unclear, contact the mbi123 support team via live chat or email at support@mbi123.xyz.
The mbi123 platform is strictly for individuals aged 18 and above. mbi123 takes active measures to prevent underage access, including through identity verification. Registration by a minor is a serious breach that will result in immediate account closure and forfeiture of all balances and winnings.
Each individual is permitted to hold only one (1) active mbi123 account at any time. "Individual" is determined by full name, identification number, email address, phone number, IP address and device information. Holding multiple accounts — whether intentional or not — constitutes a breach of these terms and will result in the closure of all associated accounts and forfeiture of all balances, bonuses and unclaimed winnings.
You are required to provide truthful, accurate, and up-to-date information during registration and at any time upon mbi123's request. Information subject to verification includes:
Mbi123 reserves the right to request identity verification documents (KYC) at any time, particularly before processing withdrawals that exceed certain limits. Failure to submit the requested documents within the specified timeframe may result in delayed withdrawals or temporary account suspension.
You are solely responsible for keeping your mbi123 account password confidential. Do not share your login details with anyone. mbi123 will never ask for your password via email, WhatsApp, or live chat. If you suspect your account has been accessed without your authorisation, contact the mbi123 support team immediately to have your account temporarily frozen.
Mbi123 only accepts deposits via legitimate, verified payment methods. Accepted methods for Malaysian players are:
The minimum deposit is RM10 per transaction. All deposits are processed instantly with no processing fees charged by mbi123. mbi123 is not responsible for any delays caused by third parties such as banks or digital wallet operators.
The minimum withdrawal amount is RM30 per transaction. Withdrawals must be made to the same payment method used for your original deposit ("same source of funds policy"), except in special circumstances approved by mbi123 management. Standard members can expect withdrawal processing times of between 15 and 30 minutes, while VIP Diamond members enjoy instant processing. During peak periods or certain technical conditions, processing may take up to 24 hours. mbi123 does not charge any withdrawal fees.
For withdrawals exceeding RM5,000, mbi123 reserves the right to request additional identity verification, including a copy of your MyKad, bank statement or proof of address. This is a standard measure to prevent money laundering and safeguard your account. Verification is typically completed within 1 business day.
Important: Any attempt to transfer funds between mbi123 accounts, use another person's account for deposits or withdrawals, or use a payment method not registered in your own name is a serious violation that may result in account freezing and further investigation.
All bonuses and promotions offered by mbi123 are subject to wagering requirements clearly stated in each promotional offer. Wagering requirements must be fulfilled before any winnings derived from bonus funds can be withdrawn. Players are responsible for reading and understanding the terms of each promotion before accepting it.
The mbi123 welcome bonus is available to new members only, applicable to their first registration and first deposit. This bonus cannot be combined with any other promotion unless stated otherwise. Each player is entitled to the welcome bonus once only, for the lifetime of their account.
The following activities are considered bonus abuse and may result in bonus forfeiture and account closure:
Mbi123 reserves the right to void any related bonuses and winnings if abuse is found to have occurred, without prior notice.
The mbi123 VIP Programme offers benefits including weekly cashback, access to VIP tables in poker and live casino games, and dedicated personal account management. VIP membership is granted at mbi123's discretion and may be revoked if a player breaches any term of this agreement. Applicable cashback rates and limits will be communicated to players via their accounts and are subject to change in line with mbi123's current policies.
Mbi123 reserves the right to accept, decline, or limit any bet at our absolute discretion, including without providing a reason. Betting limits may be applied to specific players or specific matches based on internal risk assessment.
A bet is only considered valid once it has been confirmed by the mbi123 system and a bet reference number has been issued to you. The odds displayed are the live odds at the time the bet is submitted. In the event of a technical error resulting in a bet being processed at incorrect odds, mbi123 reserves the right to void that bet and refund the stake to the player.
For bets placed during a live match, settlement will be based on the official final result or the outcome specified in the relevant market rules. mbi123 is not responsible for any delay in the display of in-play odds, which may be caused by video or live data transmission delays.
If a match is cancelled, postponed, or not completed within the timeframe stipulated under the market rules, all related bets will be voided and stakes returned to the player's account balance. For matches that are postponed and resume within 36 hours of the original scheduled time, bets will generally remain valid unless otherwise stated in the relevant market rules.
Malaysian Local Sports: For bets placed on the Malaysia Super League, national badminton, and local esports events such as MPL Malaysia, additional sport-specific rules may apply. Please refer to the sport-specific rules section on the mbi123 platform for further details.
All casino games on mbi123 use a Random Number Generator (RNG) that has been verified by accredited independent auditing bodies. The RNG ensures that every slots spin, every card hand, and every game outcome is entirely random and free from any manipulation. RNG audit results are available upon player request.
In the event of a technical disruption, internet connection failure or system issue during a game session, mbi123 will attempt to restore game records from server logs. Results recorded on the mbi123 server are final. If a session cannot be recovered, all wagered funds will be returned to the player in accordance with our internal refund policy.
Mbi123 poker players agree not to collude with other players, share card information through any communication channel during a session, or use any assistance software that provides an unfair advantage. mbi123's anti-collusion system monitors all tables continuously, and action will be taken against any account suspected of collusion.
The following activities are strictly prohibited on the mbi123 platform and may result in immediate account closure, forfeiture of balances, and legal action where applicable:
Important Warning: Money laundering is a serious criminal offence in Malaysia. mbi123 cooperates fully with the authorities in any investigation relating to suspicious transactions. mbi123 is in full compliance with the Anti-Money Laundering and Anti-Terrorism Financing laws in force in Malaysia.
You may close your mbi123 account at any time by contacting our support team via live chat or email at support@mbi123.xyz. Prior to closure, all eligible balances will be returned to you once all withdrawal conditions have been met and any active investigations have been resolved.
Mbi123 reserves the right to close, suspend, or restrict any account at any time, including without prior notice, under the following circumstances:
For account closures not involving a breach of terms, any eligible cash balance (excluding bonuses) will be returned to the player within 5 business days. For closures resulting from a breach of terms, mbi123 reserves the right to withhold any balance involved pending the outcome of an investigation.
Mbi123 is committed to protecting players' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information you provide during registration and use of the platform will be used for the following purposes:
Mbi123 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent. For more information on how we handle your personal data, please read our mbi123 Privacy Policy in full.
For full details on how mbi123 collects, uses, and protects your personal data, please refer to the Privacy Policy us. For questions related to responsible gaming, visit the Responsible Gaming policy.
Mbi123 provides its betting and casino platform on an "as-is" basis, without any express or implied warranties beyond those specifically stated in this agreement. mbi123 shall not be liable for any loss or damage arising from:
Mbi123's maximum liability to any player for any claim shall not exceed the total net deposits made by that player in the 12 months preceding the claim.
Mbi123 believes that betting is a form of entertainment that should be enjoyed responsibly. We provide the following tools to help players stay in control:
If you or someone you know is struggling with a gambling problem, please seek help immediately. Local support resources in Malaysia are available to assist. mbi123 takes our social responsibility seriously and will never stand in the way of any player seeking help. For more information, visit the Responsible Gaming policy.
Mbi123 reserves the right to update or amend these Terms & Conditions at any time. Players will be notified of material changes via their registered email or in-platform notifications. At least 14 days' notice will be given before any amendment takes effect, except in circumstances requiring immediate action such as new regulatory requirements or security threats.
Continued use of the mbi123 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the effective date and withdraw all eligible balances.
If you have any questions, concerns, or complaints regarding mbi123's Terms & Conditions, we encourage you to reach out to our team through the following channels:
Mbi123's Malay-speaking support team is on hand to assist you promptly. For complaints requiring further investigation, we are committed to providing a response within 3 business days. All complaints are logged and handled with the utmost seriousness — the satisfaction of our Malaysian players is mbi123's top priority.
These Terms & Conditions are a living document, reflecting mbi123's commitment to operating with full transparency and integrity. We welcome feedback from Malaysian players on how we can make these terms fairer and clearer.
Mbi123 Terms & Conditions are designed to protect you as a player. Register today and enjoy a safe, fair and responsible betting experience alongside more than 100,000 Malaysian players.